Fix WiFi Connectivity Issues in Windows 8.1

PC Problems, Windows 8.1

Being connected to a network is the key essential of modern day computing. In a point of fact, wireless connectivity has its own provisions in the time, where remote devices have dominated the market. With such awareness, if you are not able to squeeze out the required function from your Wi-Fi connection, take your time to set things up for optimized wireless settings. In case of your Windows 8.1 showing Limited WiFi connectivity or No Internet access, consult the following repair and maintenance tips to troubleshoot the situation.

Even though elaborated in detail, execution the commands manually may not be a brilliant idea for a novice user, whereas  acquiring assistance of an automated solution devised for optimizing internet and Wifi settings may be an easy and quick fix.

Reset TCP/IP Stack and Autotuning

Misconfigured TCP/IP settings might probably cause the issue of irresponsive Wi-Fi connection. It can easily be reset or Auto tuned through the Microsoft Windows very own Net Shell utility (netsh.exe). Have a look at the procedures below for the practical implication of this utility.

  • Click Search icon on the Charms bar and type Command Prompt in the search box
  • Right click the search result and choose to Run as administrator
  • Type the command NETSH INT IP RESET C:\RESTLOG.TXT and press Enter key

Give the following commands to first, disable the Windows Scaling heuristics, disable TCP/IP Auto tuning and then enable RSS.

  • Type the command NETSH INT TCP SET HEURISTICS DISABLED and hit Enter
  • Type NETSH INT TCP SET GLOBAL AUTOTUNINGLEVEL=DISABLED and hit Enter
  • Type the command NETSH INT TCP SET GLOBAL RSS=ENABLED and hit Enter

How to Fix Limited Wi-Fi Connectivity Issue in Windows 8.1Windows has the ability to change the TCP Autotuning level on its own. The command lines written above stop such a behavior of Windows.

Wi-Fi Power Option

On occasions, the system is inculcated to turn off the Wi-Fi adapter, when idle. This might be the reason for your spoiled Wireless connection. Troubleshoot the situation by deactivating this feature of Windows 8.1 and see if it works out.

  • Press Windows key + W on your keyboard to initiate Start search.
  • Type Network and Sharing Center in the search box and hit Enter to open its window.
  • In this window, choose your Wi-Fi network and the Wi-Fi Status screen will appear.
  • Click the Properties button near the lower left corner to open another window.
  • In Wi-Fi Properties window, click on the button titled Configure.
  • Go to the Power Management tab; uncheck the following option and click OK button.
    Allow the computer to turn off this device to save power

Fix Limited or No Internet Access in Windows 8.1

As it is a concern of all laptops users, they try to manage the energy consumption with restrictive power options, especially while operating on battery. When the wireless connectivity component is not contacted for a certain time, Windows 8.1 may automatically turn it off. Disabling the option will at least eliminate this factor from the possible issue causes.

Reinstall the Adapter

If you are already having the manufacturer’s device drivers installed for network adapter rather than that of Microsoft, you may need to just uninstall and then reinstall the drivers. To do so, carry out the following steps.

  • Go to Device Manager and expand Network adapter categories
  • Right click the item stating wireless connection and choose to Uninstall
  • Restart the computer
  • After a restart the system will automatically install the driver
  • However if it doesn’t then go back to Device Manager
  • Right click username on the top of the list and choose to Scan for hardware changes
  • The system shall automatically recognize the missing drivers
  • Following the instructions on Driver Software Installation wizard to set up network adapter
  • Restart the computer once again and see if it works

Reinstall Adapter Drivers to Fix Windows 8.1 WIFI Connection Issues

Revert Network Adapter Drivers

If you have recently turned up to Windows 8.1, it is informed that the Network Adapter drivers have already been updated with this major Windows update. This might be the reason of WiFi being not in a working order. The first thing you can try is to roll back the Network Adapter drivers to an older version in the following way.

  • On Start screen type Device Manager and hit Enter
  • In the list of driver categories, expand Network adapters to view items under it
  • Right click the Wireless Connection and choose to Update Driver Software
  • In the new screen appeared, click the option Browse my computer for driver software
  • On the next screen, click Let me pick from a list of device drivers on my computer
  • On Select Network Adapter screen, you will probably find more than one device drivers listed for this hardware
  • Choose the one stating Manufacturer’s name instead of Microsoft and click Next
  • Once the installation finishes, Restart your computer to take the effect

Metered Connection option

Although this tip does not relate itself directly to the issue under consideration, it has helped users to speed up internet in Windows 8.

Some users are subscribed to a limited-download internet service. Excessing the limit might affect either billing amount or connection speed in an adverse way. Such kind of connection is called a Metered Internet Connection. Windows 8.1 has got an applicable feature in this regard. Let us see how it can help you.

  • Bring the Charms bar and click Settings
  • Click Change PC Settings in the Settings panel
  • In the new PC Settings screen, click on PC and devices
  • In the list on the left side, click on Devices
  • Now on the right screen, scroll down to Download over metered connection
  • Toggle the switch to turn On the option

Windows 8.1 Wi-Fi creating Problem

This will stop your own user account and other users on your PC to make heavy downloads. The saved bandwidth may probably tweak your Wi-Fi connection to get started.

Disable RDC

Remote Differential Compression (RDC) is a Windows feature and a service of API support. It provides COM interfaces to coordinate between two locations using bandwidth. If you do not have a server based PC, you may not need this feature. Deactivate it to utilize maximum bandwidth of your connection via the following method.

  • Go to Control Panel and access Programs category
  • Under the Programs and Features sub-category, click Turn Windows Features On or Off
  • In the list of features, locate and uncheck Remote Differential Compression API Support
  • Click OK button and let the process complete

Disable Remote Differential Compression API Support

Clear DNS Cache

DNS (Domain Name Server) Cache is a set of information kept by Windows operating system. This information consists of translation entries from domain names to IP addresses. DNS cache may become polluted with invalid entries and hinder the usage of network. Clear this cache for operations to run smoothly.

  • Go to Command Prompt with Administrative rights
  • Type the command IPCONFIG /FLUSHDNS and hit the Enter key
  • Type the command EXIT and hit Enter key to finish

Clear Windows 8.1 DNS Cache

You are also suggested to check out all the cables of the wireless router, whether these are properly seated or not. If the issue does not resolve with any of the above settings, try connecting through the same WiFi using a different device. In case, the Wi-Fi router does not facilitate any device, contact the supplier or manufacturers of further support.


  • jmfurz

    )I’ve struggled for weeks after the 8.1 upgrade, swearing that Intel and Microsoft lose for Apple – having first an unsupportet wifi card and later wifi intermittent problems on my old Dell Lat D630 with Intel AC7260. Lot of the tips here were tried before from other helpful people – but the last few ones here, on DNS and RDC led me to find out what my problem probably is. Still struggling but now I think it may be DNS related . Thank you 🙂

    • Vaidas

      Lost few days on that… Nothing of suggestions worked but after I disconnected laptop from USB3 docking station it instantly connected to the internet. It looks like USB3 cable connection kills wireless connectivity. I managed connection to be from another side of my laptop and as you can see – I’m online.

  • I’m in a position where I can view a list of wifi devices, so my wifi adaptor is appearing to be operational, but it will not connect to any. I have tried neighbours wifi modems to be sure as well as the wifi hotspot on my iPhone but I always get same message ‘Can’t connect to this network’
    Microsoft support are blaming PC manufacturer and have exhausted all ideas on how to resolve it, PC manufacturer (HP) are blaming Microsoft compatibility issues and have also stopped trying to help me!!!
    I have done everything on your list as well as completely reformatting PC and starting from scratch, installing updated driver software with ‘fixes’ for 8.1 and a whole array of other things I’ve either been directed to do or had engineers access remotely and do themselves.
    I don’t know if it would be worth spending money on a replacement part when this one does appear to be active…at no point did either HP or Microsoft say there were issues with the adaptor itself…any advice?

    • chulookin

      Open network and sharing center, change advanced sharing settings, turn on network discovery. Under power saving make sure your on the Balanced instead of power saving plan, unless your right beside the router the wifi usually won’t respond under power saver mode.

  • Jordan

    I switched from automatic to static ip address, that fixed the problem for me

  • token420

    Since upgrading to 8.1 my Asus laptop now has internet freezing once or twice per minute, but then it comes back. Then dies for 10 seconds or so, then comes back. During outages I see ‘Request timed out’ on my ping test.

    • Tom Johnson

      I also have ASUS and 8.1
      My problem started immediately when MS Windows Malicious Software removal ran.
      I had to reinstall all network drivers from a ASUS download. I am on the internet – YEAH; success
      but no WiFi – Not even listed in Networks or Device Manager

  • Kyle J C

    All I did to fix mine was cut the power to the modem and then restart it a minute later, haven’t had troubles since

  • terrykav61

    Excellent article, by the way. But I tried everything here and it didn’t solve the problem.

    My Dell Inspiron 15 can see our (and our neighbor’s) WiFi routers but won’t connect. Or more correctly says “limited connection”. Every other PC, laptop and device in the house can connect to the WiFi fine, but ever since the auto-upgrade to 8.1, this Dell laptop can’t connect.

    That’s not entirely accurate, I should say that it will connect fully to the Internet through the WiFi if I reset the router (unplug it, wait, plug it back in). Then the Dell will connect for an hour, a day or even a couple days. But then, without warning, the connection drops – it sees the router just fine, but won’t connect. And no amount of fiddling with settings, updating drivers, flushing, modifying or anything else mentioned here (or in the dozen other sites I’ve visited) will cause it to reconnect. I would consider that the problem is with the router except that all my other devices connect to it just fine. Also it should be noted that this Dell did connect to and use the WiFi router just fine until the upgrade to 8.1. So I don’t think it’s the router, but I’m confounded by why this won’t work. If anyone has any more suggestions, I’m all ears.

    • Cheenee Hebreo

      we are same problem..i have also dell inspiron 15…did you solve it?can you please help me.thanks.

    • Stefan Ivanović

      I tried everything suggested in these posts with no luck and after months of randomly limited WiFi and general connectivity problems on Windows 8.1 I finally managed to get it to work properly. I figured this out, pretty much accidentally, but it works.

      In advanced TCP/IP settings under IPv4 protocol settings put Gateway and Interface metric to 1 instead of Automatic. Now PC connects to network a little bit slower than usual, but with no connectivity problems.

      This is mostly for people with Intel WiFi card, Centrino-N 2230 on Lenovo ThinkPad 530c in my case, because picking Intel driver from list instead of Microsoft’s (like suggested for Broadcom in some comments) won’t work. Hope this could help.

    • Harry Carter

      I know what you mean, I have a Lenovo Y410p Ideapad and its pretty much meant for gaming (Which is exactly what I use it for) and it connects fine to my wifi. But what has happened ever since the windows 8.1 update is it has messed with my wifi, it’ll be running fine then after about an hour or 2 the wifi goes really slow so I have to restart my laptop in order for it to go back to normal for another hour. I would like to downgrade to windows 8.0 but I don’t think it will solve anything.

      I need a solution fast because its been a pain in the ass.

      Windows, sort your SH*T out!

  • Olga Revnivtseva

    thanks a lot! I tried all the mentioned things except disabling RDC, nothing helped! I was thinking about downgrading to win7 already , so desperate I was , coz it was so irritating to turn the wifi on and on constantly when it suddenly disappeared. From this post I got to know about this Win feature, disabled it and now life is awesome as before 😀 thanks again!

  • Brandon

    I have a possible fix for fluctuating speed and disconnections:

    I had a problem with my wireless adapter in Windows 8.1 after doing a fresh install. The wireless speed was great at first, but as time went on it got slower and slower, and fluctuated quite erratically. I had almost given up and reverted back to Windows 7 when I was reading an article on how to stop Google Chrome from opening automatically on boot.

    The “fix” for that particular issue took me to Win>Run>msconfig
    Something in the General tab caught my attention: Selective startup was ticked. This meant that some drivers were not being loaded. I changed the setting to “Normal startup” and restarted my computer.

    The wireless issue was fixed. It still fluctuates a bit but hasn’t gotten to the point that it’s slow. I believe that the drivers for the wireless adapter were not being loaded correctly, thus causing the connectivity problems.

  • simak911

    Thank you very much for this awesome article, which helped a lot. Method Reset TCP/IP Stack and Autotiuning was working for me. Thanks!

  • Sven Morrow

    Fixed it! I struggled with this for weeks having these problems on public wifi and tried all that was mentioned. Using Chrome I disabled the “Built-in Asynchronous DNS” flag and now I have no problems. Type chrome://flags into the address bar and see all the chrome flags. Ctrl-F to serach the page for “dns” and find the flag – disable it! Worked for me!

    • Deedz

      Your solution was probably the closest to fixing the problem. At first I thought it had fixed it (it certainly made a difference) but at least it helped to pinpoint the problem. My son was signing into Google Chrome which was bringing his old settings across to his new laptop. These settings obviously weren’t compatible with windows 8.1. We re-installed Chrome but DIDN’T sign in and everything is perfect!!!! 100% fixed!

  • MZ Sophie

    It worked for us by changing our netgear router channel to “6” and after two days of head scratching and so many other methods – this works for us. Good luck!!

  • 53rgiu

    I had the same problem with my ASUS USB-N66, “Limited connection” or “losing connection”. I fixed it by going into network settings-adapter settings and unclicking “ipv6” then going into power management for the adapter and unclicking “allow computer to turn this device off to save power.” Problem solved for now 😀

  • ABDUL JAKOL!

    PAK U!

  • Johnh24

    I did and it works but problem is it keeps coming back to “wifi limited” I hate this to spend much of my time. I love the darn SM book 9plus but my patient is running out, maybe I should have gotten macbook pro instead of this although I really don’t want to support apple products.

  • jolu

    Hi

    Is there any sideeffects by doing “Give the following commands to first, disable the Windows Scaling heuristics, disable TCP/IP Auto tuning and then enable RSS.”? How can I change it back as it was?

  • Angel

    Great article on how to “fix” these issues but I have a HP laptop that
    once I upgraded to 8.1 I have had many issues with wifi that are not
    resolved. I cannot connect to my wifi and then in a few minutes it
    connects. Then I get limited internet access then “unable to display
    webpage.” I go through the troubleshooting options and I keep seeing
    “resetting Wifi2 router.” I get a “fixed” message and can connect for
    about 1 minute before I get another “unable to display webpage.” I have
    three laptops in the house with no issues with our wifi…and one of
    them is running 8.1 also without issues. I also took the HP to a
    friends house and had the same problem. Getting real old. Anyone else
    with the same issues that has found a solution?

  • Keenan K

    Hello, I need help fast, I used the command prompt: netsh interface tcp set global autotuning=disabled .This made my internet very very slow, i would really like help, how can i enable it to undo it, please respond quickly, thanks.

    • In Command Prompt type the command

      NETSH INT TCP SET GLOBAL AUTOTUNINGLEVEL=NORMAL

  • etincelant

    Thanks a lot for this article. Here is how i resolve my problem. I have windows 8.1 on my Lenovo G500. My network adaptor is a Broadcom802.11n. The version of this driver (who showed the LIMITED WIFI CONNECTION) was 6.30.223.143. I downloaded the previous driver from the lenovo website with the previous version (for win7) 6.20.55.51

    When I unzip the file, the path to get my driver is C:drivers/WLAN Driver (Atheros,Broadcom,Realteck)/Broadcom/BCM43142/6.20.55.51/driver/Win7 and the file bcmwl6.inf

    I followed the method of “Revert Network Adapter Drivers” and it works for me . Thanks!

  • Warriorfox

    Thank you thank you thank you. I followed the procedure as outlined. It worked!

  • Cedric Ipkiss

    Reinstalling the adapter solved my problem, after going round sites on the internet for 2 days now!!! Bless you!